You mentioned a one-time setup fee to digitize my logo. Is that really just a one-time fee?

Yes. When you upload a logo, that digitizing process costs a one-time setup fee of $35.However, whenever you add new elements or need to resize existing elements in an embroidery stitch file, then you’ll pay a new setup fee. If we’ve digitized a left-chest logo for you, but now you need it to be 5 inches wide for a jacket back, that’s a new stitch file and an additional one-time $35 setup charge.

But here’s where our stellar customer service goes to work for you: If the images or logos you upload are substantially the same, we’ll combine the logo setups into a single job—and charge you just one setup fee of $35.

For example, when you first upload an identical logo in red, white and blue, you’ll see three setup charges. However, the Corporate Casuals customer service rep who’s processing your order from beginning to end will adjust this to just one setup fee. Our embroidery artists will then create three separate logos in red, white and blue.

• If you need the same logo in different thread colors, just upload one artwork file and write a note to your customer service rep detailing what colors you need that artwork in. We’ll take care of the rest!